What Is A Key Differentiator Of Conversational Artificial Intelligence?

What is a key differentiator of conversational artificial intelligence? Before I get to the heart of the question, allow me to clear up a few things. What is conversational AI? What is the use of conversational AI? Some of these questions might be brewing inside your mind.

AI has various uses in the current world. From healthcare to security and advanced technology development, all of them require AI. Conversational AI facilitates machine and human interaction through messaging and language-based conversations.

By the end of 2021, the global market of conversational AI has surpassed $4 billion. The market is expected to exceed $22 billion by the end of 2026. The use of AI is becoming not only extensive but it is also becoming more and more integral.

As for the answer to what is a key differentiator of conversational artificial intelligence, you can follow this article. Here I have explained in detail the key differentiator of conversational AI. So let me start from the basics, where I answer what AI is.

What Is AI?

What Is AI

Artificial intelligence is a branch of computer science; artificial intelligence aims to build intelligent machines capable of accomplishing tasks that require the use of human intellect. The use of artificial intelligence is snowballing, and many companies are associated with AI manufacturing.

What Is Conversational AI?

What Is Conversational AI

Conversational AI is a branch of AI technology that can interact with humans as if they were humans. Conversational AI is evident in the form of automated messaging on websites. These AI are smooth and efficient in simulating human behavior and offering a comprehensive conversation regarding their assigned topic.

Many companies once needed to employ many people to cater certain information and answers to their customers. However, for a few years, conversational AI has rid companies of the use of certain employees for these minute and minimum efforts.

As of now, conversational AI functions at a much better pace and efficiency and offers solutions to multiple customers simultaneously. The conversation AI uses different technologies such as machine learning, intent, domain prediction, natural language processing, etc.

So, once you have the basic idea of conversational AI, it will be easier to understand the key differentiator of conversational artificial intelligence.

What Is A Key Differentiator Of Conversational Artificial Intelligence?

The answer is- Conversational AI has human language and natural human-like behavior as its key differentiator. The whole process works in the form of a keyword-based search. Then, language understanding programs are integrated into conversational AI, and that is how they can operate and converse with humans.

How Does Conversational AI Work?

How Does Conversational AI Work

The function of artificial intelligence is indeed intricate. Conversational AI can develop itself over time. Through machine learning, they can learn and optimize their functionality. Here is a simple breakdown of how conversational AI works.

Input Receiving: Conversational AI-first receives input via speech or text.

Analyzing Received Data: as per the input, whether it is speech or text input, the AI analyzes the data using NLP or ASR. by analyzing the data, the AI understands the meaning of the input data.

Preparing A Reply: as soon as the conversational AI understands the meaning of the input, it starts to construct a reply for the input given. This is the phase where the AI initiates the response.

Reinforcement Learning: once the AI has given the output, it stores the input that it has received to ensure its utility to the users.

What Is An Example Of Conversational Ai?

What Is An Example Of Conversational Ai 

So, now that you know about conversational AI and what is a key differentiator of conversational artificial intelligence, you need to know about the examples of conversational ai.

You may have already noticed the simplest versions of conversational AI yourself. Many websites include interactive chatbots that engage in conversations with the users. These bots operate based on the various keywords they are programmed with.

But these are only the most basic versions of conversational AI. Some of the most advanced conversational AI examples include Google Assistant, Siri, etc. these AI are more linear. Hence, they cannot carry out conversation from one context to another. These conversational AI use a combination of NLP and ASR.

Chatbots Vs Conversational AI

Although chatbots and conversational chatbots seem to be cut from the same cloth, they have some distinctive functional differences.

Conversational AI and chatbots both carry out a conversation. But, conversational AI does more than answer questions. It is programmed to mimic human behaviors and carry out flawless conversations.

On the other hand, chatbots carry out basic communications with the website visitors based on the keyword inputs it is programmed with.

Frequently Asked Question (FAQs):

We have already answered the question: what is a key differentiator of conversational artificial intelligence? If you have any further questions about conversational AI, here are some of the frequently asked questions about conversational AI that may fulfill all of your queries.

1. What Is The Best Conversational Ai?

There are many conversational AI and chatbots that offer the best communication services. Here are some of their examples- Ada, Manychat, Flow Xo, Landbot, Amplify.Ai, Imperson, Botsify, etc.

2. Is Alexa Conversational Ai?

Alexa is a conversational AI. It is an AI-based approach to the human-machine conversation through dialogues. With a microphone, Alexa can communicate through speeches and in an almost human-like manner.

3. What Is Conversational Ai, And How Does It Work?

Conversational AI is a branch of AI that works via automated texts or speech communication. It facilitates clearer machine-to-human communication and helps users with various queries and information.

The conversational AI works in several steps. First, it receives the user’s input, then processes the input and constructs a reply; once it delivers the reply, it stores the input for future improvement.


Conversational AI and chatbots are an integral part of the future. Many businesses and websites are already using chatbots and conversational AI in various work-related operations.

In this article, I have talked about the key differentiator of conversational AI. I hope that this article provides you with the answer you need.

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Shahnawaz Alam

Shahnawaz is a passionate and professional Content writer. He loves to read, write, draw and share his knowledge in different niches like Technology, Cryptocurrency, Travel,Social Media, Social Media Marketing, and Healthcare.

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    You Can Build A Bot Without Artificial Intelligence - Is It True Or Is It False? January 27, 2022 at 11:30 am

    […] Yes, technologies like Siri, Google Assistant are bots. In recent days, they have been quite common in every household. Also, all these are some of the most prominent examples of conversational AI. […]

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